Good to know

What are the cancellation conditions? When can we arrive? Find answers to these and many other questions here.

Best price guarantee:

With a direct booking we guarantee 
the lowest price compared to all online booking portals.

Half board for children per day in their parents' room:

baby package € 15,00
3 to 6 years € 38,00
7 to 10 years € 70,00
11 to 14 years e € 80,00

You also have the possibility to choose bed and breakfast only. There is a deduction of € 10,- per person and day.

On the day of arrival the room is at your disposal from 14.00 hrs

On the day of departure we ask you to vacate the room by 10.30 a.m.

All rooms and suites are equipped with TV, telephone, WiFi, hairdryer, room safe, bathrobe, sauna towel, terry cloth bathing shoes.

Our house has a passenger lift.

Tourism and mobility tax: € 3,40 per person and day 

Surcharge for short stay up to 2 nights: EUR 20,00 flat rate per room 

In case of early departure or late arrival we charge 90 % of the pension price.

Cancellation: In case of cancellation the regulations of the Austrian Hotel Regulations apply. We recommend that you take out travel cancellation insurance at!

Electric Mobility: As owner of an electric vehicle you are well taken care of by us. 
As a hotel guest, recharge your electric car directly with us.

Place of jurisdiction: FB court Klagenfurt


Want to know more about the Enzian?

Traditions. Stories. Relaxing moments. Hours of activity. Moments of reflection.
The lakeside is a true all-rounder!